Become a part of something big
What We Value
What this means: Acting with honesty, transparency, and ethical behaviour in all business dealilngs.
How can I apply this?
- Always be truthful and transparent in your communications and dealings with others. Avoid exaggerations, misleading statements, or withholding important information.
- Lead by example and set a positive example for others by embodying integrity in your behaviour.
- Be open to feedback and constructive criticism. Use it as an opportunity to learn and grow, demonstrating your commitment to personal and professional development.
What this means: Encouraging collaboration, open communication, and mutual respect among employees.
How can I apply this?
- Build a foundation of trust and mutual respect among team members and encourage supportive and inclusive environment where everyone’s contribution are valued.
- Establish effective channels for communication and information sharing within the team.
- Embrace flexibility and adaptability in team dynamics.
What this means: Striving for continuos improvement, quality, and exceptional performance in all aspects of the business.
How can I apply this?
- Set high standards and define clear performance expectations for yourself and strive to exceed them.
- Master your Craft and develop expertise in your field by staying up to date with the industries trends, best practiceds and new methods. Invest time and effort in learning and honing your skills to become a subject matter expert.
- Adopt a mindset of continuous improvement. Seek feedback from colleagues, supervisors, or customers.
What this means: Being responsive to market dynamics, embracing new technologies and adapting to evolving customer needs.
How can I apply this?
- Embrace Change and develop a mindset that welcomes change as an opportunity for growth and learning.
- Be proactive and anticipate changes and stay ahead by seeking opportunities to acquire new skills or expand your expertise in areas that align with the evolving needs of your role.
- Cultivate a continuous learning mindset. Be willing to acquire new knowledge, learn from experiences and adapt your approach.
What this means: Putting the needs and satisfaction of customers at the forefront of business decisions.
How can I apply this?
- Tailor your interactions and service delivery to meet each customer’s individuals needs. Treat them as individuals and strive to create a personalised experience that demonstrates your attentiveness and commitment to their satisfaction.
- Practice actively listening when engaging with customers.
- Be responsive and timely in your communication with customers.
What this means: Promoting creativity, embracing change, and fostering a culture of continuous learning and development.
How can I apply this?
- Apply creative problem-solving techniques to overcome challenges.
- Invest in your personal and professional development to expand your knowledge and skills.
- Be flexible in your thinking and approaches, allowing room for new ideas!
Job Openings
Job Title: Chat Specialist
Level/Salary Range: $3-6 per hour (dependant on the page)
Position Type: 8 hours per day 6 days per week
Mandatory Job Requirements:
- 18 months working as a full-time chatter for either an Onlyfans Agency or an independent model
- Must have a high level proficiency of in written and spoken English
- Own a laptop and access to high-speed internet
Job Role
The role of a Professional Chatter is to respond to messages and generate sales by upselling the client/model content.
Having excellent written communication skills. – Being able to communicate effectively in a fast-paced, written medium. Responding to customer inquiries quickly, directly, and concisely will help with satisfaction ratings.
Engage proactively. – Chatter assistants must drive the conversation to ensure fans/subscribers will be retained and maintain their loyalty to the clients.
Multi-tasks effectively – Successful chatter assistants must handle more than one chat at a time. For each conversation, agents must reply to fans’/subscribers’ questions, antics, dubious requests, and annoying personalities.
Understands Trigger Statements – Chat assistant agents need to know how to read a conversation for potential phrases that will lead to a potential sale, buyer, and spender.
Sets Expectations – Working with multiple chats, researching fans/subscribers added notes, and finding helpful FAQs or backreading the previous conversation can cause prolonged periods of dead air. Chat assistants must ensure the fans/subscribers are being responded to, and the conversation should be in good flow without inconsistency.
Doesn’t Need a Script – Chatter assistants should be able to think on their feet, meet customers at their level, and improvise during a conversation.
Follow Management guidelines and company policies as per the employee handbook – Chatters are to follow the guidelines and policies as stated in the ConvoBunny employee handbook and follow all due processes when working for the Company.
Job Title: Sales and Accounts Executive
Salary: Commission based
Location: Remote
Working hours: Flexible
We are seeking a highly motivated and results-oriented Sales and Accounts Executive to join our team. The ideal candidate will be responsible for driving sales growth, managing customer accounts, and providing excellent customer service. The Sales and Accounts Executive will play a pivotal role in developing and maintaining strong relationships with clients, identifying new business opportunities, and achieving sales targets.
Responsibilities:
- Sales and Business Development:
- Identify and target potential clients in the assigned market segment to generate new business opportunities.
- Conduct market research and analysis to stay informed about industry trends, competitor activities, and potential growth areas.
- Build and maintain a robust sales pipeline, actively pursuing leads and converting them into sales.
- Develop and implement sales strategies, including pricing, promotions, and negotiation techniques, to achieve sales targets.
- Collaborate with the sales team to share market insights, best practices, and support collective sales objectives.
- Key Account Management:
- Serve as the primary point of contact for key accounts, building strong relationships and ensuring customer satisfaction.
- Understand clients’ business needs, goals, and challenges, and provide tailored solutions to meet their requirements.
- Conduct regular account reviews, identify upselling or cross-selling opportunities, and develop account expansion strategies.
- Proactively address client concerns or issues, coordinating with internal teams to provide timely resolutions.
- Sales Reporting and Analysis:
- Maintain accurate and up-to-date records of sales activities, client interactions, and progress in CRM systems.
- Generate regular sales reports, providing insights into sales performance, market trends, and revenue forecasts.
- Analyze sales data to identify areas for improvement, optimize sales strategies, and drive revenue growth.
- Present sales reports and analysis to management, highlighting key findings and recommending actionable steps.
- Collaboration and Teamwork:
- Collaborate with internal teams such as marketing, scheduling, and operations to align sales efforts and ensure a seamless customer experience.
- Share market intelligence, customer feedback, and competitor insights with the team to inform business decisions.
- Participate in team meetings, sales training programs, and professional development activities to enhance sales skills and industry knowledge.
Requirements:
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Proven experience in sales and account management, preferably in high ticket sales.
- Strong interpersonal and communication skills, with the ability to build rapport and establish long-term client relationships.
- The results-driven mindset with a track record of meeting or exceeding sales targets.
- Excellent negotiation, presentation, and closing skills.
- Proficient in using CRM systems and sales software.
- Analytical and problem-solving abilities, with a data-driven approach to sales strategies.
- Self-motivated, proactive, and able to work independently as well as in a team environment.
- Flexibility to travel as required to meet clients or attend industry events.
Join our dynamic team and contribute to our growth and success as a Sales and Accounts Executive. Apply today by submitting your resume, along with a cover letter detailing your relevant experience and achievements in sales and account management.